What does Santa Rosa charge for shipping an order?
For a piece that is already in our store in USA totaling $50+ for FREE Standard Shipping* (4-5 Business Days)! If you do not meet those requirements, Standard Shipping (4-5 Business Days) is $6.80
In a hurry? We also offer Expedited Shipping! Enter in contact with us.
*Free shipping is automatically applied to orders totaling $50 or more before tax. Free shipping is applied before coupon and before gift card is used (when applicable).
** Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. 2-Business Day shipping requires up to one day of processing prior to being shipped from our store. From the time you place an order, you can expect to receive items in 2-3 Business Days.
For a piece that is not in our store in USA, can take from 12 to 20 days to be delivered and the shipping can be different depending from where is being shipped.
Do you ship to PO boxes or Military APO/FPO addresses?
Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.* Expedited shipping is not available to these address types. *Please Note: At this time we cannot ship items considered a hazardous material by the Department of Transportation due to the alcohol content (fragrances, nail polish, etc.) to Alaska, Hawaii, PO Boxes, military addresses (APO, FPO), or US territories (i.e. Guam, Puerto Rico).
Can I expedite my shipping?
Yes, contact us for details.
How can I contact Santa Rosa for additional assistance?
If you have any question you can contact us by email (firstname.lastname@example.org), by the application in our website, by chat (online in our website 8 hours a day) or for immediate reply you can contact me direct by phone (please text 586 946 0010) and I will help you in any problem you eventually have. Will be a pleasure be connected with you!
What is Santa Rosa's Return Policy?
We're glad you asked! See our Returns Section to see the entire policy.
Are the shipping time-frames listed on your website guaranteed?
Yes. Santa Rosa strives to fulfill all of the orders that we process within the quoted time-frames Santa Rosa gladly stands behind the quoted delivery time-frames associated with each of the shipping types that we offer.
Santa Rosa accepts no responsibility for packages that do not arrive within a stated time-frame due to extreme weather conditions or a force majeure